Warranty Services

For OEM manufacturers of computer systems, it is important to have an outsourcing partner that can support your warranty program. This guarantees that your company resources can be focused on growing your business. Status IT services works with OEM Manufacturers to offer warranty support on the systems they manufacture.

The Status IT Support Services warranty program includes:-

• Help desk support from standard 8 a.m. to 5 p.m. up to 24 hour, 7 days a week, 365 days a year.
• Standard next day onsite hardware maintenance support with parts either provided by us or the OEM manufacturer.
• Serialized tracking of all systems and components
• Detailed system performance reporting
• System warranties are available for up to three years.

Your hardware may currently be backed by a manufacturer's warranty, but what happens when the warranty coverage ends? You need the protection of fast, expert service technicians to get your systems and peripherals functioning properly.

On Site Maintenance
Whatever systems you run we can provide qualified support staff to ensure you keep running.

Help Desk
We can provide help desk support for all your staff, whatever their technical level of expertise or I.T. experience.

Warranty Services
We can help you track your manufacturers warranties and provide with extended warranties when they run out.

Service Days
As part of your contract you can book regular service days where our engineers will run essential checks.

IT Relocation
If you need to relocate allow us to move your IT systems for you so you experience a smooth transition.